The Open Path Story

Early Open Path development focused on areas where traditional HMIS implementations failed — the innovative data integration, coordinated care, and reporting features not in other vendor solutions.

Warehouse
The platform began in Boston in 2016, and grew from the need to combine data from multiple HMIS installations — as close to real time as possible — to help providers coordinate service and for the CoC to run combined reports. It has since developed into a data integration platform used nationwide to allow communities and statewide organizations to:

• • Combine (merge and deduplicate) HMIS records from multiple sources and multiple CoCs.
    
    
  • Monitor performance, outcomes, and data quality at the state, CoC, organization, and project levels.
    
    
  • Collect client assets (critical documents, release of information paperwork) centrally.
    
    
  • Generate public dashboards and aggregate reports.
    
    

Multi-Sector Data Integration
In addition to HMIS data, Open Path provides the facility to consume, combine, and analyze other related data sets — medical services records, Medicaid claim history, criminal justice record, as examples. 

Reference Information for Providers
Allows administrators and case managers at social service and medical providers to look up individual client service histories, Medicaid enrollment details, and case management notes.

Integrated Care Planning Tools
Assign a care team, set goals, perform assessments, log case management notes, and get electronic signatures on integrated care plans. Open Path can both combine existing records from HMIS and EHR, and provides the tools for direct data entry.

A decade later, and thanks particularly to a partnership with Allegheny County Department of Human Services, Open Path still provides those things — as well as being a highly usable, full-featured HMIS, with data management tools designed to support the real daily needs of service providers and lead agencies.

Today, Green River provides Open Path as Software as a Service to Boston, Allegheny County, and more than a dozen other organizations, large and small, who in turn contribute to the platform’s growth and ongoing evolution.